NPS Intelligence (beta)

Disclosed NPS & retention by vertical

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Latest disclosed NPS
no score published
1
NPS entries
0 with a number
2018–23
Years covered
4 entries in all

In their words

“BPI and Personetics partner to help financial institutions improve customer retention and expand share of wallet.”
— reported by nrf.com · 8 Nov 2023 · NI-B2B8B41
“Fintech Personetics offers capabilities to help financial institutions increase core deposits and customer retention.”
— reported by crowdfundinsider.com · 17 Apr 2022 · NI-3313427
“Fintech platform Personetics has increased the Net Promoter Score of banks' customers, improving their profitability.”
— reported by forbes.com · 6 Mar 2019 · NI-4752D28

NPS disclosures (1)

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6 Mar 2019
NPSProgram

Fintech platform Personetics has increased the Net Promoter Score of banks' customers, improving their profitability.

— reported by forbes.com · 6 Mar 2019 · NI-4752D28
forbes.com ↗

Retention disclosures (3)

Open in the retention database →

8 Nov 2023
Retention

BPI and Personetics partner to help financial institutions improve customer retention and expand share of wallet.

— reported by nrf.com · 8 Nov 2023 · NI-B2B8B41
nrf.com ↗
17 Apr 2022
Retention

Fintech Personetics offers capabilities to help financial institutions increase core deposits and customer retention.

— reported by crowdfundinsider.com · 17 Apr 2022 · NI-3313427
crowdfundinsider.com ↗
29 Sep 2018
Retention

Personetics launches AI portal for banks to support customer retention and satisfaction.

— reported by pymnts.com · 29 Sep 2018 · NI-1CF141C
pymnts.com ↗

Lighthouse companies in Payments, wealth & financial services

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About these figures

Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.

NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.