PerkinElmer, Inc.
perkinelmer.com ↗In their words
“Signals again had double-digit APV growth, versus the prior year, and maintained a net retention rate of more than 110%.”
“The business also continued to perform exceptionally well with an ARR of over 40%, an APV of 12% and net retention rate of more than 110%, with all metrics solidly above levels from last year.”
“Our Signals business had over 30% growth in its SaaS annual recurring revenue 2024 with 106% net retention rate in its renewals.”
NPS disclosures (0)
No NPS disclosures yet.
Retention disclosures (5)
Net revenue retention (Signals Software): 110% (Q4 2025) — “Signals again had double-digit APV growth, versus the prior year, and maintained a net retention rate of more than 110%.”
Net revenue retention (Signal Software): 110% (Q3 2025) — “The business also continued to perform exceptionally well with an ARR of over 40%, an APV of 12% and net retention rate of more than 110%, with all metrics solidly above levels from last year.”
Net revenue retention (Signals business): 106% (FY2024) — “our Signals business had over 30% growth in its SaaS annual recurring revenue 2024 with 106% net retention rate in its renewals.”
Retention rate: 95% (Q4 2023) — “that's a business that has upper 90% renewal rate”
Retention rate: 85% (Q1 2016) — “Our retention rate generally is very high. I would – so call it north of 85%.”
Lighthouse companies in Pharma, medtech & health distribution
About these figures
Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.
NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.