Perion Network
perion.com ↗In their words
“Growth in customer retention is the other KPI that we keep attention to, and we improved this from 86% in last year to 91% this quarter”
“Customer retention rate of 115%”
“From a customer retention standpoint we're enjoying 109% of customer retention”
NPS disclosures (0)
No NPS disclosures yet.
Retention disclosures (3)
Net revenue retention: 115% (FY2022) — “Customer retention rate of 115%”
Retention rate: 91% (Q4 2021) — “Growth in customer retention is the other KPI that we keep attention to, and we improved this from 86% in last year to 91% this quarter”
Net revenue retention: 109% (Q3 2021) — “from a customer retention standpoint we're enjoying 109% of customer retention”
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About these figures
Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.
NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.