NPS Intelligence (beta)

Disclosed NPS & retention by vertical

82
Latest disclosed NPS
3 Nov 2022
2
NPS entries
2 with a number
2022
Years covered
2 entries in all

In their words

“Payflex BNPL service achieved a Net Promoter Score of +82 in a survey of 7,300 South African customers.”
— reported by itnewsonline.com · 3 Nov 2022 · NI-11826A4
“Payflex achieved a net promoter score of 82 in a survey of over 7,300 customers, receiving twice as many recommendations as banks.”
— reported by it-online.co.za · 9 May 2022 · NI-36D2C7F

Disclosed NPS over time

Every Net Promoter Score Payflex has published, by date.

80908282

NPS disclosures (2)

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3 Nov 2022
NPS82

Payflex BNPL service achieved a Net Promoter Score of +82 in a survey of 7,300 South African customers.

— reported by itnewsonline.com · 3 Nov 2022 · NI-11826A4
itnewsonline.com ↗
9 May 2022
NPS82

Payflex achieved a net promoter score of 82 in a survey of over 7,300 customers, receiving twice as many recommendations as banks.

— reported by it-online.co.za · 9 May 2022 · NI-36D2C7F
it-online.co.za ↗

Retention disclosures (0)

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About these figures

Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.

NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.