Paya Holdings Inc.
paya.com ↗In their words
“We're given the approximate 100%, but we outperformed that number this year on a volume basis”
“PAYA Holdings emphasizes customer retention as a benefit of its B2C and B2B payment solutions.”
NPS disclosures (0)
No NPS disclosures yet.
Retention disclosures (2)
PAYA Holdings emphasizes customer retention as a benefit of its B2C and B2B payment solutions.
Net revenue retention (volume basis): 100% (FY2021) — “we're given the approximate 100%, but we outperformed that number this year on a volume basis”
Lighthouse companies in Payments, wealth & financial services
About these figures
Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.
NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.