Parkway Properties Inc
In their words
“Our customer retention rate was 86.6% for the quarter ended September 30, 2015”
“For the nine months ended September 30, 2014, our customer retention rate was 81.3% as compared to 72.2% for the nine months ended September 30, 2013.”
“Customer retention during the second quarter 2013 was 84.7%”
NPS disclosures (0)
No NPS disclosures yet.
Retention disclosures (76)
Retention rate: 54.2% (Q2 2016) — “Our customer retention rate was 54.2% for the quarter ended June 30, 2016”
Retention rate: 55.2% (Q1 2016) — “Our customer retention rate was 55.2% for the quarter ended March 31, 2016”
Retention rate: 78.3% (FY2015) — “Customer retention for the years ended December 31, 2015 and 2014 was 78.3% and 81.7%, respectively.”
Retention rate: 86.6% (Q3 2015) — “Our customer retention rate was 86.6% for the quarter ended September 30, 2015”
Retention rate: 62% (Q2 2015) — “Our customer retention rate was 62.0% for the quarter ended June 30, 2015”
Retention rate: 81.1% (Q1 2015) — “Our customer retention rate was 81.1% for the quarter ended March 31, 2015”
Retention rate: 81.7% (FY2014) — “Customer retention for the years ended December 31, 2014 and 2013 was 81.7% and 73.3%, respectively.”
Retention rate: 81.3% (9M ended September 30, 2014) — “For the nine months ended September 30, 2014, our customer retention rate was 81.3% as compared to 72.2% for the nine months ended September 30, 2013.”
Retention rate: 78.4% (6M ended June 30, 2014) — “For the six months ended June 30, 2014, our customer retention rate was 78.4%, as compared to 81.5% for the six months ended June 30, 2013.”
Retention rate: 80.5% (Q1 2014) — “Our customer retention rate was 80.5% for the quarter ended March 31, 2014, as compared to 76.7% for the quarter ended December 31, 2013.”
Retention rate: 73.3% (FY2013) — “Customer retention for the years ended December 31, 2013 was 73.3%”
Retention rate: 64.2% (FY2012) — “Customer retention for the years ended December 31, 2012 and 2011 was 64.2% and 51.2%, respectively”
Retention rate: 72.2% (9M 2013) — “For nine months ended September 30, 2013 our customer retention rate was 72.2%, as compared to 62.6% for the same period of 2012”
Retention rate: 84.7% (Q2 2013) — “Customer retention during the second quarter 2013 was 84.7%”
Retention rate: 81.5% (H1 2013) — “For six months ended June 30, 2013 our customer retention rate was 81.5%, as compared to 56.4% for the same period of 2012”
Retention rate: 78.2% (Q1 2013) — “Our customer retention rate was 78.2% for the quarter ended March 31, 2013, as compared to 68.9% for the quarter ended December 31, 2012”
Retention rate: 64.2% (FY2012) — “Customer retention for the years ended December 31, 2012 and 2011 was 64.2% and 51.2%, respectively.”
Retention rate: 76% (Q3 2012) — “Parkway's customer retention rate was 76.0% for the quarter ended September 30, 2012”
Retention rate: 63.2% (Q2 2012) — “Parkway's customer retention rate was 63.2% for the quarter ended June 30, 2012”
Retention rate: 46.8% (Q1 2012) — “Parkway's customer retention rate was 46.8% for the quarter ended March 31, 2012”
Retention rate: 51.2% (FY2011) — “Customer retention rate for the year ended December 31, 2011 and 2010, was 51.2% and 67.8%, respectively”
Retention rate: 47.1% (Q4 2011) — “Parkway's customer retention rate was 47.1% for the quarter ended December 31, 2011”
Retention rate: 68.3% (Q4 2010) — “Parkway's customer retention rate was 68.3% for the quarter ended December 31, 2010”
Retention rate: 45.4% (Q3 2011) — “Parkway's customer retention rate was 45.4% for the quarter ending September 30, 2011”
Retention rate: 52.6% (9M 2011) — “Customer retention for the nine months ended September 30, 2011 and 2010, was 52.6% and 67.5%, respectively”
Retention rate: 65.7% (Q2 2011) — “Parkway's customer retention rate was 65.7% for the quarter ending June 30, 2011”
Retention rate: 54.9% (H1 2011) — “Customer retention for the six months ended June 30, 2011 and 2010, was 54.9% and 61.8%, respectively”
Retention rate: 48.1% (Q1 2011) — “Parkway's customer retention rate was 48.1% for the quarter ended March 31, 2011”
Retention rate: 67.8% (FY2010) — “Customer retention for the year ended December 31, 2010 and 2009, was 67.8% and 61.9%, respectively”
Retention rate: 67.5% (9M 2010) — “Customer retention for the nine months ended September 30, 2010 and 2009, was 67.5% and 61.0%, respectively”
Retention rate: 75% (Q3 2010) — “Parkway's customer retention rate was 75.0% for the quarter ended September 30, 2010”
Retention rate: 61.8% (H1 2010) — “Customer retention for the six months ended June 30, 2010 and 2009, was 61.8% and 62.9%, respectively”
Retention rate: 69.7% (Q2 2010) — “Parkway's customer retention rate was 69.7% for the quarter ended June 30, 2010”
Retention rate: 57.2% (Q1 2010) — “Parkway's customer retention rate was 57.2% for the quarter ending March 31, 2010”
Retention rate: 61.9% (FY2009) — “Customer retention for the years ended December 31, 2009 and 2008, was 61.9% and 70.7%, respectively”
Retention rate: 63.6% (Q4 2009) — “Parkway's customer retention rate was 63.6% for the quarter ending December 31, 2009”
Retention rate: 58% (Q3 2009) — “Parkway's customer retention rate was 58.0% for the quarter ending September 30, 2009”
Retention rate: 68.8% (Q2 2009) — “Parkway's customer retention rate was 68.8% for the quarter ending June 30, 2009”
Retention rate: 54.1% (Q1 2009) — “Parkway's customer retention rate was 54.1% for the quarter ending March 31, 2009”
Retention rate: 70.7% (2008) — “Parkway's customer retention for the year ending December 31, 2008 was 70.7%”
Retention rate: 67.7% (Q4 2008) — “Parkway's customer retention rate was 67.7% for the quarter ending December 31, 2008”
Retention rate: 71.5% (9M 2008) — “Customer retention for the nine months ended September 30, 2008 and 2007 was 71.5% and 69.3%, respectively.”
Retention rate: 66.7% (Q3 2008) — “Parkway's customer retention for the three months ended September 30, 2008 was 66.7%”
Retention rate: 87.1% (Q2 2008) — “Parkway's customer retention rate was 87.1% for the quarter ending June 30, 2008, as compared to 57.6% for the quarter ending March 31, 2008, and 81.0% for the quarter ending June 30, 2007”
Retention rate: 57.6% (Q1 2008) — “Parkway's customer retention rate was 57.6% for the quarter ending March 31, 2008”
Retention rate: 72% (FY2007) — “Customer retention for the year ended December 31, 2007 and 2006 was 72.0% and 73.0%, respectively.”
Retention rate: 69.8% (Q3 2007) — “Parkway's customer retention rate for the three months ending September 30, 2007 was 69.8%”
Retention rate: 81% (Q2 2007) — “Parkway's customer retention rate for the three months ending June 30, 2007 was 81.0%”
Retention rate: 52.4% (Q1 2007) — “Parkway's customer retention rate for the quarter ending March 31, 2007 was 52.4%”
Retention rate: 73% (2006) — “For the year ended December 31, 2006, Parkway's customer retention rate was 73% compared to 70% for the year ending December 31, 2005.”
Retention rate: 76% (Q4 2006) — “Parkway's customer retention rate for the quarter ending December 31, 2006 was 76%”
Retention rate: 71.6% (9M 2006) — “Parkway's customer retention for the three months and nine months ended September 30, 2006 was 73.8% and 71.6% respectively”
Retention rate: 73.8% (Q3 2006) — “Parkway's customer retention rate for the three months ending September 30, 2006 was 73.8%”
Retention rate: 70.9% (H1 2006) — “Parkway's customer retention for the three months and six months ended June 30, 2006 was 61.3% and 70.9%, respectively”
Retention rate: 61.3% (Q2 2006) — “Parkway's customer retention rate for the three months ending June 30, 2006 was 61.3%”
Retention rate: 77.4% (Q1 2006) — “Parkway's customer retention rate for the three months ending March 31, 2006 was 77.4%”
Retention rate: 70.3% (FY2005) — “Parkway's customer retention for the year ending December 31, 2005 was 70.3%”
Retention rate: 56% (Q4 2005) — “Parkway's customer retention rate for the quarter ending December 31, 2005 was 56%”
Retention rate: 69% (Q3 2005) — “Parkway's customer retention for the quarter ending September 30, 2005 was 69% compared to 79%”
Retention rate: 73% (9M 2005) — “Customer retention for the nine months ending September 30, 2005 was 73%”
Retention rate: 68.9% (Q3 2005) — “Parkway's customer retention rate for the three months ending September 30, 2005 was 68.9%”
Retention rate: 76% (H1 2005) — “Customer retention for the six months ending June 30, 2005 was 76%”
Retention rate: 78.4% (Q2 2005) — “Parkway's customer retention rate for the three months ending June 30, 2005 was 78.4%”
Retention rate: 72.2% (Q1 2005) — “Parkway's customer retention rate for the three months ending March 31, 2005 was 72.2%”
Retention rate: 69.8% (2004) — “Parkway's customer retention for the year ending December 31, 2004 was 69.8% compared to 58.1% for the year ending December 31, 2003.”
Retention rate: 70% (FY2004) — “Customer retention for the twelve months ending December 31, 2004 was 70%”
Retention rate: 45% (Q4 2004) — “Parkway's customer retention rate for the three months ending December 31, 2004 was 45%”
Retention rate: 79% (Q3 2004) — “Parkway's customer retention for the three months ending September 30, 2004 was 79% compared to 71% for the quarter ending June 30, 2004”
Retention rate: 70.9% (Q2 2004) — “Parkway's customer retention for the three months ending June 30, 2004 was 70.9% compared to 69.1% for the quarter ending March 31, 2004”
Retention rate: 71% (Q2 2004) — “Parkway's customer retention rate for the three months ending June 30, 2004 was 71%”
Retention rate: 69.1% (Q1 2004) — “Parkway's customer retention rate for the three months ending March 31, 2004 was 69.1%”
Retention rate: 58.1% (FY2003) — “Parkway's customer retention for the year ending December 31, 2003 was 58.1% compared to 71.3% for the year ending December 31, 2002.”
Retention rate: 48.4% (Q4 2003) — “Parkway's customer retention rate for the three months ending December 31, 2003 was 48.4%”
Retention rate (office portfolio): 59% (Q3 2003) — “Parkway's customer retention rate for the three months ending September 30, 2003 was 59%”
Retention rate (office portfolio): 66% (Q2 2003) — “Parkway's customer retention rate for the three months ending June 30, 2003 was 66%”
Retention rate (office portfolio): 71% (Q1 2003) — “Parkway's customer retention rate for the three months ending March 31, 2003 was 71%”
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About these figures
Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.
NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.