Panzura
In their words
“Panzura reports 97% customer retention following new growth initiatives and $80M fundraising.”
“Panzura achieved a Net Promoter Score of 87 as part of Best Places to Work recognition.”
“Panzura reported an industry-leading Net Promoter Score of 87, reflecting strong customer support.”
Disclosed NPS over time
Every Net Promoter Score Panzura has published, by date.
NPS disclosures (6)
Panzura achieved a Net Promoter Score of 87 as part of Best Places to Work recognition.
Panzura reported an industry-leading Net Promoter Score of 87, reflecting strong customer support.
Panzura launched Service Hub to expand customer access while tracking metrics including Net Promoter Scores.
Panzura achieved a Net Promoter Score of 87 with the launch of its Service Hub, offering 24/7 customer support.
Panzura achieved industry-leading NPS of 88 for its multi-cloud file service before VC acquisition.
Panzura reports FY'19 subscription revenue growth of 237% and industry-leading net-promoter score of 82, well above software and data storage industry average of 28.
Retention disclosures (1)
Panzura reports 97% customer retention following new growth initiatives and $80M fundraising.
Lighthouse companies in Technology
About these figures
Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.
NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.