Panera
panerabread.com ↗In their words
“Panera pilots Amazon One biometric technology at two cafes as part of its loyalty and customer retention strategy.”
“Panera launches unlimited coffee subscription program as membership-based approach to drive customer retention.”
NPS disclosures (0)
No NPS disclosures yet.
Retention disclosures (2)
Panera pilots Amazon One biometric technology at two cafes as part of its loyalty and customer retention strategy.
Panera launches unlimited coffee subscription program as membership-based approach to drive customer retention.
Lighthouse companies in Travel, hospitality & leisure
About these figures
Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.
NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.