NPS Intelligence (beta)

Disclosed NPS & retention by vertical

Verticals  /  Telecom & media  /  OUTFRONT Media Inc.

OUTFRONT Media Inc.

Telecom & mediaPublishing & newsOut-of-Home AdvertisingOUT
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Latest disclosed NPS
no score published
0
NPS entries
0 with a number
94%
Retention
25 Feb 2020
2019–20
Years covered
4 entries in all

In their words

“94% of our top hundred clients had advertisers in each of the past three years with us”
— Jeremy Male, Chairman and Chief Executive Officer, OUTFRONT Media Inc. · Earnings call, Q4 2019 · 25 Feb 2020 · NI-BCAF84B
“Over the past three years, we've had 100% retention of our top 10 customers”
— Jeremy Male, Chairman and Chief Executive Officer, OUTFRONT Media Inc. · Earnings call, Q2 2019 · 6 Aug 2019 · NI-9D45719
“OUTFRONT Media has achieved 100% retention of its top 10 customers over the past three years.”
— reported by zacks.com · 28 Nov 2020 · NI-71F6B59

NPS disclosures (0)

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Retention disclosures (4)

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28 Nov 2020
Retention100%

OUTFRONT Media has achieved 100% retention of its top 10 customers over the past three years.

— reported by zacks.com · 28 Nov 2020 · NI-71F6B59
zacks.com ↗
25 Feb 2020
Retention94%

Retention rate (top 100 clients): 94% (2019) — “94% of our top hundred clients had advertisers in each of the past three years with us”

— Jeremy Male, Chairman and Chief Executive Officer, OUTFRONT Media Inc. · Earnings call, Q4 2019 · 25 Feb 2020 · NI-BCAF84B
Earnings call, Q4 2019 ↗
6 Aug 2019
Retention79%

Retention rate (top 1000 customers): 79% (3 years) — “79% of our top 1000”

— Jeremy Male, Chairman and Chief Executive Officer, OUTFRONT Media Inc. · Earnings call, Q2 2019 · 6 Aug 2019 · NI-8FFEA52
Earnings call, Q2 2019 ↗
6 Aug 2019
Retention100%

Retention rate (top 10 customers): 100% (3 years) — “Over the past three years, we've had 100% retention of our top 10 customers”

— Jeremy Male, Chairman and Chief Executive Officer, OUTFRONT Media Inc. · Earnings call, Q2 2019 · 6 Aug 2019 · NI-9D45719
Earnings call, Q2 2019 ↗

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About these figures

Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.

NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.