NPS Intelligence (beta)

Disclosed NPS & retention by vertical

56
Latest disclosed NPS
28 Jul 2020
1
NPS entries
1 with a number
2020
Years covered
1 entries in all

In their words

“Optivo achieved a net promoter score of 56 in 2019/20 to measure resident satisfaction, four points below its target.”
— reported by insidehousing.co.uk · 28 Jul 2020 · NI-BAA8B59

NPS disclosures (1)

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28 Jul 2020
NPS56

Optivo achieved a net promoter score of 56 in 2019/20 to measure resident satisfaction, four points below its target.

— reported by insidehousing.co.uk · 28 Jul 2020 · NI-BAA8B59
insidehousing.co.uk ↗

Retention disclosures (0)

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About these figures

Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.

NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.