Operation HOPE
operationhope.org ↗In their words
“Operation HOPE increased Net Promoter Score to 79 in 2025 annual report, described as among the highest scores an organization can achieve.”
“Operation HOPE increased its Net Promoter Score to just over 78 in its 2024 National Impact Report, among the highest scores an organization can achieve, while increasing median client savings by $1,126.”
“Operation HOPE achieved and maintained Net Promoter Score of 76 based on over 18,000 responses.”
Disclosed NPS over time
Every Net Promoter Score Operation HOPE has published, by date.
NPS disclosures (3)
Operation HOPE increased Net Promoter Score to 79 in 2025 annual report, described as among the highest scores an organization can achieve.
Operation HOPE increased its Net Promoter Score to just over 78 in its 2024 National Impact Report, among the highest scores an organization can achieve, while increasing median client savings by $1,126.
Operation HOPE achieved and maintained Net Promoter Score of 76 based on over 18,000 responses.
Retention disclosures (0)
No retention figures yet.
Lighthouse companies in Public sector & non-profit
About these figures
Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.
NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.