OpenWorks
In their words
“OpenWorks, a commercial cleaning operator named to fastest-growing list for third consecutive year, maintains customer retention rate of more than 99 percent.”
“OpenWorks, an EY Entrepreneur of the Year 2020 finalist, is focusing on elevating NPS with customers, franchisees, and service providers.”
NPS disclosures (1)
OpenWorks, an EY Entrepreneur of the Year 2020 finalist, is focusing on elevating NPS with customers, franchisees, and service providers.
Retention disclosures (1)
OpenWorks, a commercial cleaning operator named to fastest-growing list for third consecutive year, maintains customer retention rate of more than 99 percent.
Lighthouse companies in Business services
About these figures
Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.
NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.