NPS Intelligence (beta)

Opendoor Technologies maintained an average seller NPS near 80 in 2025 while selling over 11,700 homes.

• Importantly, we have achieved this progress while continuing to delight customers, maintaining an annual average Net Promoter Score of nearly 80 from our sellers since 2021.

Opendoor Technologies maintained an impressive Net Promoter Score of nearly 80 while selling over 11,700 homes and generating $4.4 billion in revenue in 2025.

In 2025, we sold over 11,700 homes and generated $4.4 billion in revenue while continuing to delight customers, maintaining an average Net Promoter Score (“NPS”) of nearly 80 from our sellers since 2021.

Opendoor maintains strong Net Promoter Scores and rising agent engagement alongside proprietary transaction data.

Opendoor has maintained an NPS near 80 over the past four years, described as exceptional for the industry and increasingly recognized by agents.

Our Net Promoter Score of nearly 80 over the past four years speaks for itself. Increasingly, agents understand that value, too.

• Importantly, we have achieved this growth while continuing to delight customers, maintaining an annual average Net Promoter Score of nearly 80 from our sellers since 2021.

average Net Promoter Score of nearly 80 from our sellers since 2021

Our NPS of nearly 80 over the last four years

Additionally, we observe an increase in our net promoter score when these options are surface to seller, an additional proof point that we're addressing a previously unmet consumer need.

At the same time, our seller NPS reached the highest level we've seen in two years, proof of the strength of our customer value proposition.

This commitment has earned us a Net Promoter Score (NPS) of over 80 from our sellers. We are working to create a future where every customer starts their home selling journey with an Opendoor offer.

Our product continues to resonate with customers, as we more than doubled our market share year-over-year and continued to deliver industry-leading seller NPS.

• Importantly, we have achieved this growth while continuing to delight customers, maintaining an annual average Net Promoter Score of nearly 80 from our sellers since 2021.

The certainty of an Opendoor cash offer has resonated with over 250,000 customers, and sellers have given us an average Net Promoter Score of nearly 80 over the last three years.

And I think if you look at our NPS scores and sort of how customers have reacted to the product, they love our product. So I think we're very well positioned to continue to offer these products to customers.

Among home sellers, we have historically earned an average Net Promoter Score of approximately 80, demonstrating the inherent value of our platform.

We see that in our growing customer base, strong Net Promoter Scores, and our customer testimonials. We remain focused on making investments in durable growth levers, and in our pricing and operations platforms that will benefit us for years to come.

Opendoor is shifting strategy to spend less time on net promoter scores as a management focus.

Opendoor Technologies is shifting focus away from Net Promoter Scores and prioritizing other customer experience metrics.

• Importantly, we have achieved this growth while continuing to delight customers, maintaining an annual average Net Promoter Score of nearly 80 from our sellers in 2022.

Importantly, we have achieved this growth while continuing to delight customers, maintaining an annual average Net Promoter Score of nearly 80 from our sellers in 2022.

And we're still seeing somewhere between 10% and 15% of sellers saying, yes, and loving the experience and delivering a north of 70 NPS experience.

We have already seen tremendous momentum and positive feedback in our first pilot market of Austin with an NPS north of 75. We know that being vertically integrated gives us control of the consumer experience in differentiated ways, and we are excited…

And data shows that our customers value and adopt Opendoor; in fact, we maintain an NPS well over 80 and have maintained a real seller conversion of over 35 percent.

Our buyer NPS is currently 60, and we're increasing awareness in a few targeted markets. Additionally, in the fourth quarter, as you know, we acquired RedDoor.

…Maintained seller Net Promoter Score of above 80 • Acquired Pro.com and the team from Skylight.com, which were leaders in home renovation technology, and RedDoor.com, a fully digital mortgage brokerage Fourth Quarter 2021 Key Highlights •

Most importantly, we have grown our customer base by an average of 90% per quarter, while delivering a delightful experience with a seller NPS of over 80.

Opendoor reported a Net Promoter Score of 70, indicating strong customer satisfaction with its technology-driven experience.

Most importantly, we have scaled rapidly while delighting our customers with an experience that continues to exceed 80 in Net Promoter Score from our sellers.

Opendoor reported record engagement and conversion on its platform, with a Net Promoter Score north of 80.

Opendoor Technologies reports a seller Net Promoter Score of 70.

And we did this with an NPS north of 80 from our sellers, reminding us that customers love what we are building. While we are proud of these results, we are energized and focused on the opportunities ahead of us.” Conference Call and Webcast Details…

Opendoor Technologies maintains an impressive Net Promoter Score of 70.

And most importantly this year, our seller net promoter score is trending over 80, which is up 10 points from 2020. We believe this is the future of real estate and is coming faster than expected.

best-in-class Net Promoter Score of 70 from our sellers

More importantly, due to our focus on delighting the customer, we have a best-in-class Net Promoter Score of 70 from our sellers. • A modern way to buy .

More importantly, due to our focus on delighting the customer, we have a best-in-class Net Promoter Score of 70 from our sellers. • A modern way to buy .

More importantly, due to our focus on delighting the customer, we have a best-in-class Net Promoter Score of 70. • A modern way to buy .

More importantly, due to our focus on delighting the customer, we have a best-in-class Net Promoter Score of 70. • A modern way to buy .

Importantly, we have been able to achieve this growth while focusing on delighting customers, as reflected in our Net Promoter Score of over 70.

Importantly, we have been able to achieve this growth while focusing on delighting customers, as reflected in our Net Promoter Score of over 70.

Opendoor has a Net Promoter Score of 70, on par with Apple and Netflix.

Importantly, we have been able to achieve this growth while focusing on delighting customers, as reflected in our Net Promoter Score of over 70.

…90% Sell direct to us without agents Note: Rental Car Traditional… Category Leaders 15 Traditional… Mortgage Title Opendoor 70 Net Promoter Score NPS metrics based on Company data, public filings and 3rd - party research Note: And are delighted by…