NPS Intelligence (beta)

Disclosed NPS & retention by vertical

Verticals  /  Business services  /  OneDigital
65
Latest disclosed NPS
24 Apr 2025
2
NPS entries
1 with a number
2021–25
Years covered
2 entries in all

In their words

“OneDigital says it has “maintained an average net promoter score of 65 (-100 to +100) nationally” among clients surveyed after their benefits renewal, against an industry average of 36; regional scores range from 76 (West) to 82 (Central).”
— reported by onedigital.com · 24 Apr 2025 · NI-582C369
“OneDigital and Ascensus offer world-class Net Promoter Score (NPS) plan onboarding and administration services.”
— reported by aithority.com · 31 Jul 2021 · NI-05A2AE3

NPS disclosures (2)

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24 Apr 2025
NPS65

OneDigital says it has “maintained an average net promoter score of 65 (-100 to +100) nationally” among clients surveyed after their benefits renewal, against an industry average of 36; regional scores range from 76 (West) to 82 (Central).

— reported by onedigital.com · 24 Apr 2025 · NI-582C369
onedigital.com ↗
31 Jul 2021
NPSProgram

OneDigital and Ascensus offer world-class Net Promoter Score (NPS) plan onboarding and administration services.

— reported by aithority.com · 31 Jul 2021 · NI-05A2AE3
aithority.com ↗

Retention disclosures (0)

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About these figures

Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.

NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.