NPS Intelligence (beta)

Disclosed NPS & retention by vertical

Verticals  /  Consumer goods & food  /  On Holding AG

On Holding AG

Consumer goods & foodAthletic Footwear & ApparelONON
on-running.com ↗
66
Latest disclosed NPS
13 Sep 2021
4
NPS entries
3 with a number
2021–24
Years covered
4 entries in all

In their words

“And this really has resulted in a significantly improved delivery quality and also in a strong increase in the Net Promoter Score that we are seeing both in D2C and B2B.”
— Martin Hoffmann, CFO and Co-CEO, On Holding AG · Earnings call, Q3 2024 · 12 Nov 2024
“Information from such sources and its correct reproduction in this prospectus. iv Table of Contents References to “Net Promoter Score,” or “NPS,” refer to our net promoter score, which is a percentage, expressed as a numerical value up to a maximum…”
— On Holding AG · SEC F-1 IPO prospectus · filed 13 Sep 2021
“Information from such sources and its correct reproduction in this prospectus. iv Table of Contents References to “Net Promoter Score,” or “NPS,” refer to our net promoter score, which is a percentage, expressed as a numerical value up to a maximum…”
— On Holding AG · SEC F-1 IPO prospectus · filed 7 Sep 2021

Disclosed NPS over time

Every Net Promoter Score On Holding AG has published, by date.

6070666666

NPS disclosures (4)

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12 Nov 2024
NPSProgram

And this really has resulted in a significantly improved delivery quality and also in a strong increase in the Net Promoter Score that we are seeing both in D2C and B2B.

— Martin Hoffmann, CFO and Co-CEO, On Holding AG · Earnings call, Q3 2024 · 12 Nov 2024
Earnings call, Q3 2024 ↗
13 Sep 2021
NPS66

…information from such sources and its correct reproduction in this prospectus. iv Table of Contents References to “Net Promoter Score,” or “NPS,” refer to our net promoter score, which is a percentage, expressed as a numerical value up to a maximum…

— On Holding AG · SEC F-1 IPO prospectus · filed 13 Sep 2021
SEC F-1 IPO prospectus ↗
7 Sep 2021
NPS66

…information from such sources and its correct reproduction in this prospectus. iv Table of Contents References to “Net Promoter Score,” or “NPS,” refer to our net promoter score, which is a percentage, expressed as a numerical value up to a maximum…

— On Holding AG · SEC F-1 IPO prospectus · filed 7 Sep 2021
SEC F-1 IPO prospectus ↗
23 Aug 2021
NPS66

…information from such sources and its correct reproduction in this prospectus. iv Table of Contents References to “Net Promoter Score,” or “NPS,” refer to our net promoter score, which is a percentage, expressed as a numerical value up to a maximum…

— On Holding AG · SEC F-1 IPO prospectus · filed 23 Aug 2021
SEC F-1 IPO prospectus ↗

Retention disclosures (0)

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About these figures

Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.

NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.