NPS Intelligence (beta)

Disclosed NPS & retention by vertical

Verticals  /  Retail & e-commerce  /  Omnichannel Acquisition Corp.

Omnichannel Acquisition Corp.

85
Latest disclosed NPS
3 Jan 2022
8
NPS entries
8 with a number
2021–22
Years covered
8 entries in all

In their words

“Additionally, Kin’s simple, personalized digital experience and ongoing engagement helps provide optimal customer satisfaction and retention, as evidenced by a 92% retention rate and a Net Promoter Score of 85 through the quarter ended March 31, 2021.”
— Omnichannel Acquisition Corp. · SEC S-4/A · filed 3 Jan 2022
“Additionally, Kin’s simple, personalized digital experience and ongoing engagement helps provide optimal customer satisfaction and retention, as evidenced by a 92% retention rate and a Net Promoter Score of 85 through the quarter ended March 31, 2021.”
— Omnichannel Acquisition Corp. · SEC S-4/A · filed 28 Dec 2021
“Additionally, Kin’s simple, personalized digital experience and ongoing engagement helps provide optimal customer satisfaction and retention, as evidenced by a 92% retention rate and a Net Promoter Score of 85 through the quarter ended March 31, 2021.”
— Omnichannel Acquisition Corp. · SEC S-4/A · filed 21 Dec 2021

Disclosed NPS over time

Every Net Promoter Score Omnichannel Acquisition Corp. has published, by date.

80908585858585858585

NPS disclosures (8)

Search the database →

3 Jan 2022
NPS85

Additionally, Kin’s simple, personalized digital experience and ongoing engagement helps provide optimal customer satisfaction and retention, as evidenced by a 92% retention rate and a Net Promoter Score of 85 through the quarter ended March 31, 2021.

— Omnichannel Acquisition Corp. · SEC S-4/A · filed 3 Jan 2022
SEC S-4/A ↗
28 Dec 2021
NPS85

Additionally, Kin’s simple, personalized digital experience and ongoing engagement helps provide optimal customer satisfaction and retention, as evidenced by a 92% retention rate and a Net Promoter Score of 85 through the quarter ended March 31, 2021.

— Omnichannel Acquisition Corp. · SEC S-4/A · filed 28 Dec 2021
SEC S-4/A ↗
21 Dec 2021
NPS85

Additionally, Kin’s simple, personalized digital experience and ongoing engagement helps provide optimal customer satisfaction and retention, as evidenced by a 92% retention rate and a Net Promoter Score of 85 through the quarter ended March 31, 2021.

— Omnichannel Acquisition Corp. · SEC S-4/A · filed 21 Dec 2021
SEC S-4/A ↗
8 Dec 2021
NPS85

Additionally, Kin’s simple, personalized digital experience and ongoing engagement helps provide optimal customer satisfaction and retention, as evidenced by a 92% retention rate and a Net Promoter Score of 85 through the quarter ended March 31, 2021.

— Omnichannel Acquisition Corp. · SEC S-4/A · filed 8 Dec 2021
SEC S-4/A ↗
1 Nov 2021
NPS85

Additionally, Kin’s simple, personalized digital experience and ongoing engagement helps provide optimal customer satisfaction and retention, as evidenced by a 92% retention rate and a Net Promoter Score of 85 through the quarter ended March 31, 2021.

— Omnichannel Acquisition Corp. · SEC S-4/A · filed 1 Nov 2021
SEC S-4/A ↗
7 Oct 2021
NPS85

Additionally, Kin’s simple, personalized digital experience and ongoing engagement helps provide optimal customer satisfaction and retention, as evidenced by a 92% retention rate and a Net Promoter Score of 85 through the quarter ended March 31, 2021.

— Omnichannel Acquisition Corp. · SEC S-4/A · filed 7 Oct 2021
SEC S-4/A ↗
12 Aug 2021
NPS85

Additionally, Kin’s simple, personalized digital experience and ongoing engagement helps provide optimal customer satisfaction and retention, as evidenced by a 92% retention rate and a Net Promoter Score of 85 through the quarter ended March 31, 2021.

— Omnichannel Acquisition Corp. · SEC S-4 merger filing · filed 12 Aug 2021
SEC S-4 merger filing ↗
19 Jul 2021
NPS85

…pay significantly more for an agent 1 72% 7 8 % 72% of new Kin customers are existing homeowners switching carriers Industry Leading Net Promoter Score 85 42 H o m e I n s u r a n c e Customers Prefer To Buy Direct And Kin Delivers An Exceptional…

— Omnichannel Acquisition Corp. · SEC 8-K filing · filed 19 Jul 2021
SEC 8-K filing ↗

Retention disclosures (0)

Open in the retention database →

No retention figures yet.

Lighthouse companies in Retail & e-commerce

The whole vertical →

About these figures

Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.

NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.