Omnicell
omnicell.com ↗In their words
“Strong customer retention rate of 99%”
“Omnicell increased the Net Promoter score by 15 points under new International Vice President and General Manager.”
NPS disclosures (1)
Omnicell increased the Net Promoter score by 15 points under new International Vice President and General Manager.
Retention disclosures (1)
Retention rate: 99% (Q4 2020) — “strong customer retention rate of 99%”
Lighthouse companies in Pharma, medtech & health distribution
About these figures
Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.
NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.