Oman Air
omanair.com ↗In their words
“Oman Air has introduced a Net Promoter Score programme to track customer satisfaction following 15 years to positive EBITDA.”
“Oman Air honoured with APEX World Class award for second consecutive year; airline recently introduced robust Net Promoter Score feedback system.”
NPS disclosures (2)
Oman Air has introduced a Net Promoter Score programme to track customer satisfaction following 15 years to positive EBITDA.
Oman Air honoured with APEX World Class award for second consecutive year; airline recently introduced robust Net Promoter Score feedback system.
Retention disclosures (0)
No retention figures yet.
Lighthouse companies in Travel, hospitality & leisure
About these figures
Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.
NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.