Olo Inc.
olo.com ↗In their words
“Our dollar-based net revenue retention was 114% for the three months ended June 30, 2025.”
“Our dollar-based net revenue retention was 111% for the three months ended March 31, 2025.”
“Our dollar-based net revenue retention approximated 115% for the three months ended December 31, 2024”
NPS disclosures (0)
No NPS disclosures yet.
Retention disclosures (13)
Net revenue retention: 114% (Q2 2025) — “Our dollar-based net revenue retention was 114% for the three months ended June 30, 2025.”
Net revenue retention: 111% (Q1 2025) — “Our dollar-based net revenue retention was 111% for the three months ended March 31, 2025.”
Net revenue retention: 115% (Q4 2024) — “Our dollar-based net revenue retention approximated 115% for the three months ended December 31, 2024”
Olo reported dollar-based net revenue retention above 120% for the fourth straight quarter, demonstrating strong customer retention.
Net revenue retention: 120% (Q4 2023 (three months ended December 31, 2023)) — “Our dollar-based net revenue retention approximated 120% for the three months ended December 31, 2023”
Net revenue retention: 119% (Q3 2023) — “dollar-based net revenue retention, which approximated 119% for the three months ended September 30, 2023”
Net revenue retention: 115% (Q2 2023) — “dollar-based net revenue retention approximating 115% for the three months ending June 30, 2023”
Net revenue retention: 114% (Q1 2023) — “dollar-based net revenue retention approximating 114% for the three months ending March 31, 2023”
Net revenue retention: 108% (Q4 2022) — “Dollar-based net revenue retention (NRR) was approximately 108%.”
Net revenue retention: 106% (Q2 2022) — “For the period ending June 30, 2022, we maintained an NRR of approximately 106%”
Net revenue retention: 107% (Q1 2022 (three months ending March 31, 2022)) — “For the three months ending March 31, 2022, we maintained an NRR of approximately 107%. While we maintained an NRR over 120% throughout 2021”
Net revenue retention: 120% (year-end 2021) — “Dollar-based net revenue retention (NRR) remained over 120%. We calculate NRR as of a period-end by starting with the revenue...from the cohort of all active customers as of 12 months prior”
Net revenue retention: 120% (FY2020) — “120%+ Y/Y REVENUE GROWTH* NET REVENUE RETENTION** ... For the years ended December … and 2020, our dollar-based net revenue retention was above 120% for each fiscal quarter.”
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About these figures
Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.
NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.