Verticals / Retail & e-commerce / Old Navy
ON
Old Navy
oldnavy.com ↗—
Latest disclosed NPS
no score published
1
NPS entries
0 with a number
2020
Years covered
1 entries in all
In their words
“Old Navy improved its Net Promoter Score by offering enhanced shopping features to customers.”
NPS disclosures (1)
6 Nov 2020
NPSProgram
Old Navy improved its Net Promoter Score by offering enhanced shopping features to customers.
— reported by nasdaq.com · 6 Nov 2020 · NI-C866367
nasdaq.com ↗Retention disclosures (0)
No retention figures yet.
Lighthouse companies in Retail & e-commerce
About these figures
Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.
NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.