Verticals / Payments, wealth & financial services / Old Mutual
OM
Old Mutual
oldmutual.com ↗—
Latest disclosed NPS
no score published
0
NPS entries
0 with a number
2021
Years covered
1 entries in all
In their words
“Old Mutual reported continued strong focus on retention and customer loyalty activities with encouraging reinstatement rates.”
NPS disclosures (0)
No NPS disclosures yet.
Retention disclosures (1)
8 Mar 2021
Retentionup
Old Mutual reported continued strong focus on retention and customer loyalty activities with encouraging reinstatement rates.
— reported by morningstar.co.uk · 8 Mar 2021 · NI-B285423
morningstar.co.uk ↗Lighthouse companies in Payments, wealth & financial services
About these figures
Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.
NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.