NPS Intelligence (beta)

Disclosed NPS & retention by vertical

Verticals  /  Technology  /  ObserveIT

ObserveIT

TechnologyCybersecurityCybersecurity Software
observeit.com ↗
78
Latest disclosed NPS
9 Jan 2019
3
NPS entries
2 with a number
2017–19
Years covered
4 entries in all

In their words

“ObserveIT's Net Promoter Score increased to 78 in Q4, reflecting strong customer loyalty and confidence.”
— reported by oaoa.com · 9 Jan 2019 · NI-B43ACE3
“ObserveIT increases its support Net Promoter Score to 76, reflecting deep customer loyalty and confidence.”
— reported by oaoa.com · 18 Jul 2018 · NI-8FCFD32
“ObserveIT reported its third consecutive record-breaking quarter with approximately 1,700 customers.”
— reported by businesswire.com · 10 Jan 2018 · NI-FD33A53

Disclosed NPS over time

Every Net Promoter Score ObserveIT has published, by date.

70807678

NPS disclosures (3)

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9 Jan 2019
NPS78

ObserveIT's Net Promoter Score increased to 78 in Q4, reflecting strong customer loyalty and confidence.

— reported by oaoa.com · 9 Jan 2019 · NI-B43ACE3
oaoa.com ↗
18 Jul 2018
NPS76

ObserveIT increases its support Net Promoter Score to 76, reflecting deep customer loyalty and confidence.

— reported by oaoa.com · 18 Jul 2018 · NI-8FCFD32
oaoa.com ↗
12 Jul 2017
NPSProgram

ObserveIT achieved a Net Promoter Score greater than 70 in Q2 2017, reflecting high customer loyalty and satisfaction.

— reported by prnewswire.com · 12 Jul 2017 · NI-394CACA
prnewswire.com ↗

Retention disclosures (1)

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10 Jan 2018
Retention

ObserveIT reported its third consecutive record-breaking quarter with approximately 1,700 customers.

— reported by businesswire.com · 10 Jan 2018 · NI-FD33A53
businesswire.com ↗

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About these figures

Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.

NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.