NPS Intelligence (beta)

Disclosed NPS & retention by vertical

Verticals  /  Retail & e-commerce  /  Obook Holdings Inc.
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Latest disclosed NPS
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NPS entries
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82.6%
NRR
29 Apr 2026
2025–26
Years covered
2 entries in all

NPS disclosures (0)

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Retention disclosures (2)

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29 Apr 2026
NRR82.6%

Net revenue retention (OwlNest): 82.6% (FY2025) — “OwlNest's Dollar-Based Net Retention Rate decreased to 82.6% as of December 31, 2025 from 107.7% as of December 31, 2024.”

— Obook Holdings Inc. · SEC 20-F annual report · filed 29 Apr 2026 · NI-7126B39
SEC 20-F annual report ↗
3 Sep 2025
NRR107.7%

Net revenue retention (OwlNest): 107.7% (FY2024) — “OwlNest's Dollar-Based Net Retention Rate as of December 31, 2024 increased to 107.7% from 102.4%”

— Obook Holdings Inc. · SEC F-1 IPO prospectus · filed 3 Sep 2025 · NI-3C5A6DA
SEC F-1 IPO prospectus ↗

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About these figures

Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.

NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.