NPS Intelligence (beta)

Disclosed NPS & retention by vertical

Verticals  /  Health insurers & care providers  /  Oak Street Health
90
Latest disclosed NPS
17 Sep 2022
25
NPS entries
23 with a number
2017–22
Years covered
25 entries in all

In their words

“Oak Street Health maintains a net promoter score of 90 across patients.”
— reported by marketscreener.com · 17 Sep 2022
“Oak Street Health maintains a Net Promoter Score of 90 across patients while opening a new center in Rolling Meadows.”
— reported by marketscreener.com · 19 Aug 2022
“Oak Street Health maintains a Net Promoter Score of 90 across patients.”
— reported by marketscreener.com · 13 Jul 2022

Disclosed NPS over time

Every Net Promoter Score Oak Street Health has published, by date.

80901002019202020212022

NPS disclosures (25)

Search the database →

17 Sep 2022
NPS90

Oak Street Health maintains a net promoter score of 90 across patients.

— reported by marketscreener.com · 17 Sep 2022
marketscreener.com ↗
19 Aug 2022
NPS90

Oak Street Health maintains a Net Promoter Score of 90 across patients while opening a new center in Rolling Meadows.

— reported by marketscreener.com · 19 Aug 2022
marketscreener.com ↗
13 Jul 2022
NPS90

Oak Street Health maintains a Net Promoter Score of 90 across patients.

— reported by marketscreener.com · 13 Jul 2022
marketscreener.com ↗
7 Jun 2022
NPS90

Oak Street Health maintains a Net Promoter Score of 90 across patients while expanding into Colorado.

— reported by businesswire.com · 7 Jun 2022
businesswire.com ↗
21 Oct 2021
NPS90

Oak Street Health opens second center in Albuquerque while maintaining a Net Promoter Score of 90 across patients.

— reported by marketscreener.com · 21 Oct 2021
marketscreener.com ↗
29 Sep 2021
NPS90

Oak Street Health maintains an NPS of 90 across its patient base while expanding its primary care center network.

— reported by marketscreener.com · 29 Sep 2021
marketscreener.com ↗
21 Sep 2021
NPS90

Oak Street Health maintains a Net Promoter Score of 90 across patients while being selected by AARP as the only primary care provider for the award.

— reported by businesswire.com · 21 Sep 2021
businesswire.com ↗
8 Jun 2021
NPSProgram

Oak Street Health is expanding to Arizona while maintaining a Net Promoter Score alongside reductions in emergency department visits.

— reported by gurufocus.com · 8 Jun 2021
gurufocus.com ↗
7 Jun 2021
NPS90

Oak Street Health maintains a Net Promoter Score of 90 across patients while achieving a 51% reduction in emergency department visits.

— reported by businesswire.com · 7 Jun 2021
businesswire.com ↗
24 May 2021
NPSProgram

Throughout this prospectus, all references to “Net Promoter Score” are to a measure of patient satisfaction widely used in the healthcare industry.

— Oak Street Health · SEC S-1 IPO prospectus · filed 24 May 2021
SEC S-1 IPO prospectus ↗
13 May 2021
NPS90

Oak Street Health maintained a Net Promoter Score of 90 across patients while achieving 51% reduction in emergency department visits.

— reported by businesswire.com · 13 May 2021
businesswire.com ↗
10 Apr 2021
NPS90

Oak Street Health maintains a Net Promoter Score of 90 across patients while achieving 51% reduction in emergency department visits.

— reported by bollyinside.com · 10 Apr 2021
bollyinside.com ↗
1 Apr 2021
NPS90

Oak Street Health opened its first South Carolina center while maintaining a Net Promoter Score of 90 across patients and achieving significant reductions in readmissions and ED visits.

— reported by marketscreener.com · 1 Apr 2021
marketscreener.com ↗
23 Feb 2021
NPS90

Oak Street Health reported a Net Promoter Score of 90 while maintaining its national footprint across 14 states.

— reported by valdostadailytimes.com · 23 Feb 2021
valdostadailytimes.com ↗
8 Feb 2021
NPS90

…admissions, 42% reduction in 30-day readmission rates and 51% reduction in emergency department visits, all while maintaining a Net Promoter Score of 90 across our patients based on survey data we gathered from patients after their physician visits…

— Oak Street Health · SEC S-1 IPO prospectus · filed 8 Feb 2021
SEC S-1 IPO prospectus ↗
9 Dec 2020
NPS90

Oak Street Health maintains a Net Promoter Score of 90 across patients as it expands into Louisiana and South Carolina.

— reported by oaoa.com · 9 Dec 2020
oaoa.com ↗
30 Nov 2020
NPS90

…in hospital admissions, 42% reduction in 30-day readmission rates and 51% reduction in emergency department visits, all while maintaining a Net Promoter Score of 90 across our patients based on survey data we gathered from patients after their…

— Oak Street Health · SEC S-1 IPO prospectus · filed 30 Nov 2020
SEC S-1 IPO prospectus ↗
27 Oct 2020
NPS90

Oak Street Health opened its 70th location while maintaining a Net Promoter Score of 90 across patients.

— reported by valdostadailytimes.com · 27 Oct 2020
valdostadailytimes.com ↗
5 Aug 2020
NPS90

…42% reduction in 30-day readmission rates and 51% reduction in emergency department visits, all while maintaining a Net Promoter Score of 90 across our patients based on survey data we gathered from patients after their physician visits from June 2018…

— Oak Street Health · SEC S-1 IPO prospectus · filed 5 Aug 2020
SEC S-1 IPO prospectus ↗
29 Jul 2020
NPS90

…42% reduction in 30-day readmission rates and 51% reduction in emergency department visits, all while maintaining a Net Promoter Score of 90 across our patients based on survey data we gathered from patients after their physician visits from June 2018…

— Oak Street Health · SEC S-1 IPO prospectus · filed 29 Jul 2020
SEC S-1 IPO prospectus ↗
22 Jul 2020
NPS90

…in hospital admissions, 42% reduction in 30-day readmission rates and 51% reduction in emergency department visits, all while maintaining a Net Promoter Score of 90 across our patients based on survey data we gathered from patients after their…

— Oak Street Health · SEC S-1 IPO prospectus · filed 22 Jul 2020
SEC S-1 IPO prospectus ↗
10 Jul 2020
NPS90

…42% reduction in 30-day readmission rates and 51% reduction in emergency department visits, all while maintaining a Net Promoter Score of 90 across our patients based on survey data we gathered from patients after their physician visits from June 2018…

— Oak Street Health · SEC S-1 IPO prospectus · filed 10 Jul 2020
SEC S-1 IPO prospectus ↗
14 Feb 2020
NPS89

Oak Street Health reported an 89% Net Promoter Score used to gauge patient loyalty and satisfaction with care.

— reported by fiercehealthcare.com · 14 Feb 2020
fiercehealthcare.com ↗
18 Jan 2019
NPS92

Oak Street Health reports 92 Net Promoter Score for its healthcare center network.

— reported by patch.com · 18 Jan 2019
patch.com ↗
14 Sep 2017
NPS92

Oak Street Health provides an unmatched experience with a net promoter score of 92% as it expands to Philadelphia.

— reported by businesswire.com · 14 Sep 2017
businesswire.com ↗

Retention disclosures (0)

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About these figures

Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.

NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.