NPS Intelligence (beta)

Disclosed NPS & retention by vertical

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Latest disclosed NPS
no score published
0
NPS entries
0 with a number
179%
NRR
8 Mar 2022
2022–25
Years covered
5 entries in all

In their words

“Nuvei report highlights payment orchestration platforms boosting customer retention.”
— reported by shopify.com · 21 Oct 2025 · NI-6F87A6C
“Nuvei for Platforms enables embedded payments to help businesses retain customers and grow revenue.”
— reported by retailtechinnovationhub.com · 16 Nov 2022 · NI-9C0E5D6
“Nuvei launches machine learning solution to improve customer retention by reducing declined transactions for legitimate consumers.”
— reported by finance.yahoo.com · 17 Jun 2022 · NI-F6568D8

NPS disclosures (0)

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Retention disclosures (5)

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21 Oct 2025
Retention

Nuvei report highlights payment orchestration platforms boosting customer retention.

— reported by shopify.com · 21 Oct 2025 · NI-6F87A6C
shopify.com ↗
16 Nov 2022
Retention

Nuvei for Platforms enables embedded payments to help businesses retain customers and grow revenue.

— reported by retailtechinnovationhub.com · 16 Nov 2022 · NI-9C0E5D6
retailtechinnovationhub.com ↗
17 Jun 2022
Retention

Nuvei launches machine learning solution to improve customer retention by reducing declined transactions for legitimate consumers.

— reported by finance.yahoo.com · 17 Jun 2022 · NI-F6568D8
finance.yahoo.com ↗
8 Mar 2022
NRR146%

Net revenue retention: 146% (FY2021) — “Net revenue retention rate 146% compared to 101% in 2020”

— Nuvei · SEC 6-K report · filed 8 Mar 2022 · NI-6913F67
SEC 6-K report ↗
8 Mar 2022
NRR179%

Net revenue retention (Global eCommerce direct): 179% (FY2021) — “Net revenue retention rate - Global eCommerce direct 179% compared to 152% in 2020”

— Nuvei · SEC 6-K report · filed 8 Mar 2022 · NI-CFF126E
SEC 6-K report ↗

Lighthouse companies in Payments, wealth & financial services

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About these figures

Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.

NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.