Notino
notino.com ↗In their words
“Notino reported a net promoter score of 88.8%, affirming its customer-service orientation.”
“Notino reports a very high Net Promoter Score reflecting customer satisfaction with its products and services in beauty ecommerce.”
NPS disclosures (2)
Notino reports a very high Net Promoter Score reflecting customer satisfaction with its products and services in beauty ecommerce.
Notino reported a net promoter score of 88.8%, affirming its customer-service orientation.
Retention disclosures (0)
No retention figures yet.
Lighthouse companies in Retail & e-commerce
About these figures
Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.
NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.