Noah Holdings Ltd.
noahholdings.com ↗In their words
“Churn rate of our high performing relationship managers, it's actually probably the best in the industry with below 3% in terms of churn rate”
“We have basically zero churn in the high performance relationship managers, so there is no one from the high relationship - the high performance relationship manager team has left”
NPS disclosures (0)
No NPS disclosures yet.
Retention disclosures (2)
Churn (high performing relationship managers): 3% (Q3 2018) — “churn rate of our high performing relationship managers, it's actually probably the best in the industry with below 3% in terms of churn rate”
Churn (high performance relationship managers): 0% (Q2 2016) — “we have basically zero churn in the high performance relationship managers, so there is no one from the high relationship - the high performance relationship manager team has left”
Lighthouse companies in Payments, wealth & financial services
About these figures
Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.
NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.