NN Group
nn-group.com ↗In their words
“NN Group reports that customers appreciate innovation as evidenced by positive Customer Effort Score feedback on ease of use.”
“NN Group announces new ambitious strategic and financial targets, including all businesses scoring above market average Net Promoter Score.”
“NN Group 2021 Annual Report: 5 businesses scoring above-market-average Net Promoter Scores.”
NPS disclosures (4)
NN Group reports that customers appreciate innovation as evidenced by positive Customer Effort Score feedback on ease of use.
NN Group announces new ambitious strategic and financial targets, including all businesses scoring above market average Net Promoter Score.
NN Group 2021 Annual Report: 5 businesses scoring above-market-average Net Promoter Scores.
NN Group reports that 5 of its businesses scored above market average net promoter scores in full-year 2021.
Retention disclosures (0)
No retention figures yet.
Lighthouse companies in Industrials, materials & construction
About these figures
Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.
NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.