NPS Intelligence (beta)

Disclosed NPS & retention by vertical

Verticals  /  Technology  /  Nicereply

Nicereply

TechnologyCRM, marketing & CX softwareCustomer Feedback Software
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Latest disclosed NPS
no score published
1
NPS entries
0 with a number
2022
Years covered
1 entries in all

In their words

“Nicereply and EvaluAgent partner to help customer service teams measure Customer Satisfaction, Customer Effort Score, and Net Promoter Score.”
— reported by contact-centres.com · 11 Mar 2022 · NI-AED619A

NPS disclosures (1)

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11 Mar 2022
CESProgram

Nicereply and EvaluAgent partner to help customer service teams measure Customer Satisfaction, Customer Effort Score, and Net Promoter Score.

— reported by contact-centres.com · 11 Mar 2022 · NI-AED619A
contact-centres.com ↗

Retention disclosures (0)

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Lighthouse companies in Technology

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About these figures

Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.

NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.