NextGen Healthcare
In their words
“Ranked number one in client retention rate, at 87 percent”
“NextGen Healthcare's Ambient AI solution helped two clinics improve net promoter scores and shift emotional tone of patient visits.”
“NextGen Healthcare recognized as market leader for third consecutive year; achievements reflect increase in net promoter score over past five years.”
NPS disclosures (5)
NextGen Healthcare's Ambient AI solution helped two clinics improve net promoter scores and shift emotional tone of patient visits.
NextGen Healthcare recognized as market leader for third consecutive year; achievements reflect increase in net promoter score over past five years.
Continued growth in client satisfaction, as evidenced by a 52% increase in our net promoter score over the prior year • Enabled over 1.5 million telehealth visits through our NextGen Virtual Visits™ (formerly OTTO Health which was acquired by NextGen…
…• Continued growth in client satisfaction, as evidenced by a 316% increase in our net promoter score over the prior year; • Closed three acquisitions that strengthened our technology solutions and expanded our commercial capabilities, one of which added…
Continued growth in client satisfaction, as evidenced by a 42% increase in our net promoter score For a reconciliation of earnings per share growth on a non-GAAP basis to the more directly comparable GAAP measure, please see the section captioned “…
Retention disclosures (1)
Retention rate: 87% (Q1 2013) — “ranked number one in client retention rate, at 87 percent”
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About these figures
Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.
NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.