Nextdoor
nextdoor.com ↗In their words
“Our net promoter score improved steadily throughout 2025, and we are seeing encouraging increases in engagement frequency. Neighbors are returning more often for high-value use cases, which reinforces the durability of the network.”
“One encouraging example, our Net Promoter Score has improved more over the past 6 months than in any previous period. While NPS isn't a financial metric, we believe it is a meaningful signal of user sentiment and a strong leading indicator of long- term…”
“Nextdoor plans to prioritize product improvements, retention and net promoter score gains before increasing marketing spend.”
NPS disclosures (4)
Nextdoor plans to prioritize product improvements, retention and net promoter score gains before increasing marketing spend.
Our net promoter score improved steadily throughout 2025, and we are seeing encouraging increases in engagement frequency. Neighbors are returning more often for high-value use cases, which reinforces the durability of the network.
Nextdoor management pointed to significant increase in Net Promoter Score as proof of successful strategic initiatives during Q2 earnings call.
One encouraging example, our Net Promoter Score has improved more over the past 6 months than in any previous period. While NPS isn't a financial metric, we believe it is a meaningful signal of user sentiment and a strong leading indicator of long- term…
Retention disclosures (0)
No retention figures yet.
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About these figures
Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.
NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.