NPS Intelligence (beta)

Disclosed NPS & retention by vertical

Verticals  /  Real estate & homebuilding  /  NexPoint Residential Trust, Inc.

NexPoint Residential Trust, Inc.

Real estate & homebuildingResidential REITNXRT
—
Latest disclosed NPS
no score published
0
NPS entries
0 with a number
63.6%
Retention
28 Oct 2025
2020–25
Years covered
13 entries in all

In their words

“Renewal conversions for eligible tenants were 63.6% for the quarter”
— Matthew McGraner, Executive Vice President, NexPoint Residential Trust, Inc. · Earnings call, Q3 2025 · 28 Oct 2025
“Renewal conversions for eligible tenants were 54.2% for the quarter”
— Matthew Ryan McGraner, Executive Vice President, NexPoint Residential Trust, Inc. · Earnings call, Q2 2025 · 29 Jul 2025
“Renewal conversions for eligible tenants were up 63% for the quarter”
— Matt McGraner, Executive Vice President, NexPoint Residential Trust, Inc. · Earnings call, Q3 2024 · 29 Oct 2024

NPS disclosures (0)

Search the database →

No NPS disclosures yet.

Retention disclosures (13)

Open in the retention database →

28 Oct 2025
Retention63.6%

Retention rate (residential tenants): 63.6% (Q3 2025) — “Renewal conversions for eligible tenants were 63.6% for the quarter”

— Matthew McGraner, Executive Vice President, NexPoint Residential Trust, Inc. · Earnings call, Q3 2025 · 28 Oct 2025
Earnings call, Q3 2025 ↗
29 Jul 2025
Retention54.2%

Retention rate (residential tenants): 54.2% (Q2 2025) — “Renewal conversions for eligible tenants were 54.2% for the quarter”

— Matthew Ryan McGraner, Executive Vice President, NexPoint Residential Trust, Inc. · Earnings call, Q2 2025 · 29 Jul 2025
Earnings call, Q2 2025 ↗
29 Oct 2024
Retention63%

Retention rate: 63% (Q3 2024) — “Renewal conversions for eligible tenants were up 63% for the quarter”

— Matt McGraner, Executive Vice President, NexPoint Residential Trust, Inc. · Earnings call, Q3 2024 · 29 Oct 2024
Earnings call, Q3 2024 ↗
30 Jul 2024
Retention65%

Retention rate: 65% (Q2 2024) — “Renewal conversions for eligible tenants were 65% for the quarter”

— Matt McGraner, Executive Vice President, NexPoint Residential Trust, Inc. · Earnings call, Q2 2024 · 30 Jul 2024
Earnings call, Q2 2024 ↗
25 Jul 2023
Retention60%

Retention rate: 60% (Q2 2023) — “Renewal conversions were 60% for the quarter”

— Matt McGraner, Executive Vice President, NexPoint Residential Trust, Inc. · Earnings call, Q2 2023 · 25 Jul 2023
Earnings call, Q2 2023 ↗
25 Apr 2023
Retention60.5%

Retention rate: 60.5% (Q1 2023) — “Renewal conversions were 60.5% for the quarter”

— Matt McGraner, Executive Vice President and Chief Investment Officer, NexPoint Residential Trust, Inc. · Earnings call, Q1 2023 · 25 Apr 2023
Earnings call, Q1 2023 ↗
21 Feb 2023
Retention47%

Retention rate: 47% (Q4 2022) — “Renewal conversions were 47% for the quarter”

— Matt McGraner, Executive Vice President, NexPoint Residential Trust, Inc. · Earnings call, Q4 2022 · 21 Feb 2023
Earnings call, Q4 2022 ↗
25 Oct 2022
Retention49%

Retention rate: 49% (Q3 2022) — “Q3 renewal conversions were again 49% for the quarter”

— Matt McGraner, Executive Vice President, NexPoint Residential Trust, Inc. · Earnings call, Q3 2022 · 25 Oct 2022
Earnings call, Q3 2022 ↗
26 Jul 2022
Retention49.3%

Retention rate: 49.3% (Q2 2022) — “Q2 renewal conversions were 49.3% for the quarter”

— Matt McGraner, Executive Vice President, Chief Investment Officer, NexPoint Residential Trust, Inc. · Earnings call, Q2 2022 · 26 Jul 2022
Earnings call, Q2 2022 ↗
15 Feb 2022
Retention54%

Retention rate: 54% (Q4 2021) — “we saw retention drop to 54% and renewal increases grew from 10.5%”

— Matthew McGraner, Executive Vice President, NexPoint Residential Trust, Inc. · Earnings call, Q4 2021 · 15 Feb 2022
Earnings call, Q4 2021 ↗
15 Feb 2022
Retention55.2%

Retention rate: 55.2% (Q4 2021) — “Renewal conversions were a healthy 55.2% for the quarter”

— Matthew McGraner, Executive Vice President, NexPoint Residential Trust, Inc. · Earnings call, Q4 2021 · 15 Feb 2022
Earnings call, Q4 2021 ↗
2 Nov 2021
Retention10.5%

Retention rate: 10.5% (Q3 2021) — “renewal rates increasing 10.5% for the quarter across the portfolio”

— Brian Mitts, Executive Vice President and Chief Financial Officer, NexPoint Residential Trust, Inc. · Earnings call, Q3 2021 · 2 Nov 2021
Earnings call, Q3 2021 ↗
18 Feb 2020
Retention54%

Retention rate: 54% (Q4 2019) — “Renewal conversions for the quarter were a healthy book 54%”

— Matt McGraner, Executive Vice President, NexPoint Residential Trust, Inc. · Earnings call, Q4 2019 · 18 Feb 2020
Earnings call, Q4 2019 ↗

Lighthouse companies in Real estate & homebuilding

The whole vertical →

About these figures

Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.

NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.