NPS Intelligence (beta)

Disclosed NPS & retention by vertical

Verticals  /  Telecom & media  /  Nexon
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Latest disclosed NPS
no score published
3
NPS entries
0 with a number
2021–24
Years covered
3 entries in all

In their words

“Maplestory's Net Promoter Score improved by 14 points between January and April in Nexon's Q1 2024 earnings.”
— reported by streetinsider.com · 15 May 2024 · NI-23479FA
“Nexon reported that Net Promoter Scores on MapleStory rose 50 points over the past 10 months.”
— reported by businesswire.com · 9 Feb 2022 · NI-65AEFAF
“Nexon notes Net Promoter Score as a key indicator of player satisfaction in Q3 2021 earnings announcement.”
— reported by businesswire.com · 10 Nov 2021 · NI-9672B74

NPS disclosures (3)

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15 May 2024
NPSProgram

Maplestory's Net Promoter Score improved by 14 points between January and April in Nexon's Q1 2024 earnings.

— reported by streetinsider.com · 15 May 2024 · NI-23479FA
streetinsider.com ↗
9 Feb 2022
NPSProgram

Nexon reported that Net Promoter Scores on MapleStory rose 50 points over the past 10 months.

— reported by businesswire.com · 9 Feb 2022 · NI-65AEFAF
businesswire.com ↗
10 Nov 2021
NPSProgram

Nexon notes Net Promoter Score as a key indicator of player satisfaction in Q3 2021 earnings announcement.

— reported by businesswire.com · 10 Nov 2021 · NI-9672B74
businesswire.com ↗

Retention disclosures (0)

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About these figures

Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.

NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.