Newcastle Building Society
newcastle.co.uk ↗In their words
“Newcastle Building Society reported Net Promoter Score of +87 and 97% Intermediary Customer satisfaction in 2025.”
“Newcastle Building Society reports NPS of +82 in full year 2023 results, maintained from prior year.”
“Newcastle Building Society achieved a Net Promoter Score of +78 in its latest financial results.”
Disclosed NPS over time
Every Net Promoter Score Newcastle Building Society has published, by date.
NPS disclosures (3)
Newcastle Building Society reported Net Promoter Score of +87 and 97% Intermediary Customer satisfaction in 2025.
Newcastle Building Society reports NPS of +82 in full year 2023 results, maintained from prior year.
Newcastle Building Society achieved a Net Promoter Score of +78 in its latest financial results.
Retention disclosures (0)
No retention figures yet.
Lighthouse companies in Banking
About these figures
Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.
NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.