NPS Intelligence (beta)

Disclosed NPS & retention by vertical

Verticals  /  Telecom & media  /  Neulion, Inc.
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Latest disclosed NPS
no score published
0
NPS entries
0 with a number
4%
Churn
13 Aug 2010
2010
Years covered
2 entries in all

In their words

“INTL RoW Assumed continued churn rate of 8% per month on this revenue stream.”
— Neulion, Inc. · SEC 8-K filing · filed 13 Aug 2010 · NI-30AB19B
“LATAM Assumed continued churn rate of 4% per month on this revenue stream.”
— Neulion, Inc. · SEC 8-K filing · filed 13 Aug 2010 · NI-5AB0E2E

NPS disclosures (0)

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Retention disclosures (2)

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13 Aug 2010
Churn8%

Churn (INTL RoW): 8% (monthly) — “INTL RoW Assumed continued churn rate of 8% per month on this revenue stream.”

— Neulion, Inc. · SEC 8-K filing · filed 13 Aug 2010 · NI-30AB19B
SEC 8-K filing ↗
13 Aug 2010
Churn4%

Churn (LATAM): 4% (monthly) — “LATAM Assumed continued churn rate of 4% per month on this revenue stream.”

— Neulion, Inc. · SEC 8-K filing · filed 13 Aug 2010 · NI-5AB0E2E
SEC 8-K filing ↗

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About these figures

Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.

NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.