Netskope
netskope.com ↗In their words
“Our Q4 net retention rate, or NRR, was 116%, while our churn and downsell rates remained at historic lows”
“This adoption is reflected in a strong net retention rate of 118%”
“Netskope's net revenue retention improved to 114%, and gross retention reached a company record.”
NPS disclosures (0)
No NPS disclosures yet.
Retention disclosures (10)
Netskope's net revenue retention rate improved in Q2, supporting its growth trajectory.
Netskope's net revenue retention improved to 114%, and gross retention reached a company record.
Net revenue retention: 114% (Q3 2026) — “Dollar-based net retention rate 114% as of July … : 118%)”
Netskope reported Q1 2026 net retention rate (NRR) of 113% amid strong revenue growth.
Net revenue retention: 113% (April 30, 2026) — “Dollar-based net retention rate...113% 117%”
Net revenue retention: 116% (FY2026) — “As of January 31, 2026 Dollar-based net retention rate 116%, 2025 113%”
Net revenue retention: 116% (Q4 2026) — “Our Q4 net retention rate, or NRR, was 116%, while our churn and downsell rates remained at historic lows”
Net revenue retention: 118% (Q3 2026) — “This adoption is reflected in a strong net retention rate of 118%”
Net revenue retention: 118% (July 31, 2025) — “dollar-based net retention rate ("NRR"), which increased to 118% as of July 31, 2025, compared to 113% as of July 31, 2024”
Gross revenue retention: 96% (July 31, 2025) — “dollar-based gross retention rate ("GRR") increased to 96% as of July 31, 2025, compared to 95% as of July 31, 2024”
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About these figures
Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.
NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.