Nedbank
nedbank.co.za ↗In their words
“Nedbank's IT refresh supports its goal to rank number one in South Africa on NPS among 69% of retail main-banked clients.”
“Nedbank Money App reached 3 million users with PPB's Consumer Net Promoter Score ranking #2 among peers.”
“Nedbank ranked number one in Net Promoter Score among South African banks in the Kantor survey.”
NPS disclosures (4)
Nedbank Money App reached 3 million users with PPB's Consumer Net Promoter Score ranking #2 among peers.
Nedbank's IT refresh supports its goal to rank number one in South Africa on NPS among 69% of retail main-banked clients.
Nedbank ranked number one in Net Promoter Score among South African banks in the Kantor survey.
Nedbank CEO aims to achieve the highest net promoter score among South African banks through service improvements.
Retention disclosures (0)
No retention figures yet.
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About these figures
Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.
NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.