NPS Intelligence (beta)

Disclosed NPS & retention by vertical

Verticals  /  Energy & utilities  /  Natural Gas Services Group, Inc.

Natural Gas Services Group, Inc.

Energy & utilitiesOil & Gas ServicesNGS
ngsgroup.com ↗
—
Latest disclosed NPS
no score published
0
NPS entries
0 with a number
0.6%
Churn
18 Aug 2020
2017–20
Years covered
2 entries in all

In their words

“Our churn which is a dimensionless metric...was 0.1 in April, 0.6 in May and 1.9 in June”
— Natural Gas Services Group, Inc. management · Earnings call, Q2 2020 · 18 Aug 2020
“In the third quarter turned positive at 1.05”
— Natural Gas Services Group, Inc. management · Earnings call, Q3 2017 · 2 Nov 2017

NPS disclosures (0)

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No NPS disclosures yet.

Retention disclosures (2)

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18 Aug 2020
Churn0.6%

Churn (rental units): 0.6% (Q2 2020 (monthly: May)) — “our churn which is a dimensionless metric...was 0.1 in April, 0.6 in May and 1.9 in June”

— Natural Gas Services Group, Inc. management · Earnings call, Q2 2020 · 18 Aug 2020
Earnings call, Q2 2020 ↗
2 Nov 2017
Churn1.05%

Churn (rental units): 1.05% (Q3 2017) — “In the third quarter turned positive at 1.05”

— Natural Gas Services Group, Inc. management · Earnings call, Q3 2017 · 2 Nov 2017
Earnings call, Q3 2017 ↗

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About these figures

Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.

NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.