NPS Intelligence (beta)

Disclosed NPS & retention by vertical

Verticals  /  Banking  /  NATIONAL WESTMINSTER BANK PLC /ENG/

NATIONAL WESTMINSTER BANK PLC /ENG/

natwest.com ↗
—
Latest disclosed NPS
no score published
4
NPS entries
0 with a number
2017–18
Years covered
4 entries in all

In their words

“Various types of market risks, including as interest rate risk, foreign exchange rate risk and commodity and equity price risk; customer experience including our Net Promotor Score (NPS); employee engagement and gender balance in leadership positions.”
— NATIONAL WESTMINSTER BANK PLC /ENG/ · SEC 20-F annual report · filed 29 Mar 2018 · NI-6388B7A
“Various types of market risks, including as interest rate risk, foreign exchange rate risk and commodity and equity price risk; customer experience including our Net Promotor Score (NPS); employee engagement and gender balance in leadership positions.”
— NATIONAL WESTMINSTER BANK PLC /ENG/ · SEC 6-K report · filed 4 Aug 2017 · NI-D384BF2
“Various types of market risks, including as interest rate risk, foreign exchange rate risk and commodity and equity price risk; customer experience including our Net Promotor Score (NPS); employee engagement and gender balance in leadership positions.”
— NATIONAL WESTMINSTER BANK PLC /ENG/ · SEC 20-F annual report · filed 27 Mar 2017 · NI-702FFE2

NPS disclosures (4)

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29 Mar 2018
NPSProgram

…various types of market risks, including as interest rate risk, foreign exchange rate risk and commodity and equity price risk; customer experience including our Net Promotor Score (NPS); employee engagement and gender balance in leadership positions.

— NATIONAL WESTMINSTER BANK PLC /ENG/ · SEC 20-F annual report · filed 29 Mar 2018 · NI-6388B7A
SEC 20-F annual report ↗
4 Aug 2017
NPSProgram

…various types of market risks, including as interest rate risk, foreign exchange rate risk and commodity and equity price risk; customer experience including our Net Promotor Score (NPS); employee engagement and gender balance in leadership positions.

— NATIONAL WESTMINSTER BANK PLC /ENG/ · SEC 6-K report · filed 4 Aug 2017 · NI-D384BF2
SEC 6-K report ↗
27 Mar 2017
NPSProgram

…various types of market risks, including as interest rate risk, foreign exchange rate risk and commodity and equity price risk; customer experience including our Net Promotor Score (NPS); employee engagement and gender balance in leadership positions.

— NATIONAL WESTMINSTER BANK PLC /ENG/ · SEC 20-F annual report · filed 27 Mar 2017 · NI-702FFE2
SEC 20-F annual report ↗
24 Feb 2017
NPSProgram

…various types of market risks, including as interest rate risk, foreign exchange rate risk and commodity and equity price risk; customer experience including our Net Promotor Score (NPS); employee engagement and gender balance in leadership positions.

— NATIONAL WESTMINSTER BANK PLC /ENG/ · SEC 6-K report · filed 24 Feb 2017 · NI-B318752
SEC 6-K report ↗

Retention disclosures (0)

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No retention figures yet.

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About these figures

Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.

NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.