NRC Health
nrchealth.com ↗In their words
“That trust is further reflected in our customer relationships with a Net Promoter Score of 68, driven by our differentiated customer success model.”
“Our customer NPS, or Net Promoter Score, hit 75 in the last quarter, which is our highest ever and notable among the world's most respected brands. $55 million in dividends and stock repurchases were returned to stockholders in 2023, helping boost…”
“Data benchmarking and analysis, to actionable front-line solutions – NRC is better positioned than ever, and our highest ever Net Promoter Score of 75, a level rarely achieved by any brand, is a testament to delivering value to our partners.”…”
Disclosed NPS over time
Every Net Promoter Score NRC Health has published, by date.
NPS disclosures (4)
That trust is further reflected in our customer relationships with a Net Promoter Score of 68, driven by our differentiated customer success model.
Our customer NPS, or Net Promoter Score, hit 75 in the last quarter, which is our highest ever and notable among the world's most respected brands. $55 million in dividends and stock repurchases were returned to stockholders in 2023, helping boost…
National Research Corp's CEO referenced the company's Net Promoter Score achievement in 2023 full-year results.
…data benchmarking and analysis, to actionable front-line solutions – NRC is better positioned than ever, and our highest ever Net Promoter Score of 75, a level rarely achieved by any brand, is a testament to delivering value to our partners.”…
Retention disclosures (1)
NRC Health reports customer retention reached multi-year highs in Q1 2026, reflecting strong customer trust.
Lighthouse companies in Business services
About these figures
Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.
NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.