Nabors Industries Ltd.
nabors.com ↗In their words
“92% Customer Retention Rate* The number of active users at 3Q'22 quarter-end continuing use of the service”
“90% Customer Retention Rate* The number of active users at 2Q'22 quarter-end continuing use of the service”
“100% Customer Retention Rate* The number of active users at Q1'22 quarter-end continuing use of the service”
NPS disclosures (0)
No NPS disclosures yet.
Retention disclosures (6)
Retention rate (Smart Suite technology platform): 92% (Q3 2022) — “92% Customer Retention Rate* The number of active users at 3Q'22 quarter-end continuing use of the service”
Retention rate (Smart Suite technology platform): 90% (Q2 2022) — “90% Customer Retention Rate* The number of active users at 2Q'22 quarter-end continuing use of the service”
Retention rate (Smart Suite technology platform): 100% (Q1 2022) — “100% Customer Retention Rate* The number of active users at Q1'22 quarter-end continuing use of the service”
Retention rate (Smart Suite technology platform): 94% (Q4 2021) — “94% Customer Retention Rate* The number of active users at 4Q'21 quarter-end continuing use”
Retention rate (RigCLOUD Services): 90% (Q3 2021) — “90% Customer Retention Rate* in Q3 2021”
Retention rate (Smart Suite products): 90% (Q2 2021) — “90% Customer Retention Rate* in Q2 2021”
Lighthouse companies in Industrials, materials & construction
About these figures
Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.
NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.