NPS Intelligence (beta)

Disclosed NPS & retention by vertical

Verticals  /  Banking  /  MyState
65
Latest disclosed NPS
11 Apr 2026
7
NPS entries
5 with a number
2020–26
Years covered
7 entries in all

In their words

“MyState Ltd's Net Promoter Score increased by 11 points to +65 in the half year 2026 earnings call.”
— reported by gurufocus.com · 11 Apr 2026 · NI-9298CDB
“MyState's NPS rose 23 points to +58 in its proposed merger with Auswide Bank.”
— reported by newshub.medianet.com.au · 19 Aug 2024 · NI-DED1269
“MyState recorded a very strong internally measured customer Net Promoter Score of +43 at the end of June, reflecting high customer loyalty.”
— reported by brokernews.com.au · 16 Aug 2022 · NI-79A0614

Disclosed NPS over time

Every Net Promoter Score MyState has published, by date.

405060702021202220244842435865

NPS disclosures (7)

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11 Apr 2026
NPS65

MyState Ltd's Net Promoter Score increased by 11 points to +65 in the half year 2026 earnings call.

— reported by gurufocus.com · 11 Apr 2026 · NI-9298CDB
gurufocus.com ↗
18 Feb 2025
NPSProgram

MyState Limited maintained a strong net promoter score amid growth and customer base expansion.

— reported by tipranks.com · 18 Feb 2025 · NI-4C0DBE1
tipranks.com ↗
19 Aug 2024
NPS58

MyState's NPS rose 23 points to +58 in its proposed merger with Auswide Bank.

— reported by newshub.medianet.com.au · 19 Aug 2024 · NI-DED1269
newshub.medianet.com.au ↗
16 Aug 2022
NPS43

MyState recorded a very strong internally measured customer Net Promoter Score of +43 at the end of June, reflecting high customer loyalty.

— reported by brokernews.com.au · 16 Aug 2022 · NI-79A0614
brokernews.com.au ↗
8 Nov 2021
NPS42

MyState CEO reports customer Net Promoter Score hovering around +40-45, indicating strong customer advocacy.

— reported by brokernews.com.au · 8 Nov 2021 · NI-715F6CD
brokernews.com.au ↗
25 Jan 2021
NPSProgram

MyState Bank has continued to leave a strong impression among brokers as reflected in its recent net promoter score survey.

— reported by brokernews.com.au · 25 Jan 2021 · NI-D1665A1
brokernews.com.au ↗
3 Aug 2020
NPS48

MyState has a Net Promoter Score of +48.

— reported by afr.com · 3 Aug 2020 · NI-CA7AD29
afr.com ↗

Retention disclosures (0)

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About these figures

Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.

NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.