myLaurel
In their words
“MyLaurel reports a Net Promoter Score of 94, described as exceptional for traditional clinical healthcare.”
“MyLaurel achieved an NPS of 97–99 in patient experience, significantly above the healthcare industry average of 38–58.”
Disclosed NPS over time
Every Net Promoter Score myLaurel has published, by date.
NPS disclosures (2)
…myLaurel reports a Net Promoter Score of 94, described as exceptional for traditional clinical healthcare.
…myLaurel achieved an NPS of 97–99 in patient experience, significantly above the healthcare industry average of 38–58.
Retention disclosures (0)
No retention figures yet.
Lighthouse companies in Health insurers & care providers
About these figures
Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.
NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.