MX
mx.com ↗In their words
“MX and Dwolla partnered to automate bank account verification; MX touted that its services can help with customer retention.”
“MX platform delivers a 30% increase in net promoter scores when institutions build on its infrastructure.”
“MX announced a 30% increase in Net Promoter Scores among customers using their data platform, along with growth in digital engagement and deposits.”
NPS disclosures (2)
MX platform delivers a 30% increase in net promoter scores when institutions build on its infrastructure.
MX announced a 30% increase in Net Promoter Scores among customers using their data platform, along with growth in digital engagement and deposits.
Retention disclosures (1)
MX and Dwolla partnered to automate bank account verification; MX touted that its services can help with customer retention.
Lighthouse companies in Payments, wealth & financial services
About these figures
Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.
NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.