NPS Intelligence (beta)

Disclosed NPS & retention by vertical

70
Latest disclosed NPS
18 Oct 2018
2
NPS entries
1 with a number
2018
Years covered
2 entries in all

In their words

“Global manufacturer MTD increased its Net Promoter Score from 50 to 70 using the NewVoiceMedia Platform.”
— reported by apnews.com · 18 Oct 2018 · NI-9CD5F19
“MTD, a global manufacturer, achieved a 20-point boost in Net Promoter Score through improvements enabled by NewVoiceMedia platform.”
— reported by uctoday.com · 9 Nov 2018 · NI-F9F48F9

NPS disclosures (2)

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9 Nov 2018
NPSProgram

MTD, a global manufacturer, achieved a 20-point boost in Net Promoter Score through improvements enabled by NewVoiceMedia platform.

— reported by uctoday.com · 9 Nov 2018 · NI-F9F48F9
uctoday.com ↗
18 Oct 2018
NPS70

Global manufacturer MTD increased its Net Promoter Score from 50 to 70 using the NewVoiceMedia Platform.

— reported by apnews.com · 18 Oct 2018 · NI-9CD5F19
apnews.com ↗

Retention disclosures (0)

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No retention figures yet.

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About these figures

Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.

NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.