MoneyGram
moneygram.com ↗In their words
“MoneyGram reports customer retention rates around 80%, a number that continues to improve; loyalty program cited as driving retention.”
“MoneyGram's consumer direct channel achieved nearly 50% higher customer retention rates than walk-in business, with these customers also completing 34% more transactions.”
“MoneyGram Online business grew 44% driven by continued momentum for mobile app and high customer retention rates.”
NPS disclosures (0)
No NPS disclosures yet.
Retention disclosures (7)
MoneyGram Online business grew 44% driven by continued momentum for mobile app and high customer retention rates.
MoneyGram reported strong customer retention rates for its Direct-to-Consumer digital app.
MoneyGram reports that its mobile app is delivering strong repeat usage and customer retention rates that continue to exceed expectations.
MoneyGram reports high customer retention rates driving strong Q4 growth and mobile app adoption.
MoneyGram reports customer retention rates around 80%, a number that continues to improve; loyalty program cited as driving retention.
MoneyGram's consumer direct channel achieved nearly 50% higher customer retention rates than walk-in business, with these customers also completing 34% more transactions.
MoneyGram reports all-time high returning customers and continued improvement in new customer retention rates.
Lighthouse companies in Payments, wealth & financial services
About these figures
Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.
NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.