MModal Inc.
mmodal.com ↗In their words
“The majority of our revenue is generated from recurring services with a 97% client retention rate.”
“The Company's 98% customer retention rate”
NPS disclosures (0)
No NPS disclosures yet.
Retention disclosures (2)
Retention rate: 97% — “the majority of our revenue is generated from recurring services with a 97% client retention rate.”
Retention rate: 98% — “the Company's 98% customer retention rate”
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About these figures
Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.
NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.