MillerKnoll, Inc.
millerknoll.com ↗In their words
“Early results from this work have helped drive improvement in our net promoter scores from around 150 at this time last year to nearly 60 today, a meaningful move towards the ambitious targets that our Consumer team has established in their Drive for 65…”
NPS disclosures (1)
Early results from this work have helped drive improvement in our net promoter scores from around 150 at this time last year to nearly 60 today, a meaningful move towards the ambitious targets that our Consumer team has established in their Drive for 65…
Retention disclosures (0)
No retention figures yet.
Lighthouse companies in Retail & e-commerce
About these figures
Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.
NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.