Metro Bank
metrobankonline.co.uk ↗82
Latest disclosed NPS
22 Feb 2018
1
NPS entries
1 with a number
2018
Years covered
1 entries in all
In their words
“Metro Bank ended 2017 with 1.2 million customer accounts (up 33%) and net promoter score of 82.”
NPS disclosures (1)
22 Feb 2018
NPS82
Metro Bank ended 2017 with 1.2 million customer accounts (up 33%) and net promoter score of 82.
— reported by verdict.co.uk · 22 Feb 2018 · NI-B159053
verdict.co.uk ↗Retention disclosures (0)
No retention figures yet.
Lighthouse companies in Banking
About these figures
Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.
NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.