Merchants Fleet
In their words
“Merchants Fleet earned an industry record high Net Promoter Score of 91 following YourMechanic partnership expansion.”
“Merchants Fleet enhanced FleetShare platform; drivers complete Net Promoter Score survey after each trip.”
“Merchants Fleet introduced NPS surveys on its FleetShare platform to gain real-time driver satisfaction insights.”
NPS disclosures (3)
Merchants Fleet enhanced FleetShare platform; drivers complete Net Promoter Score survey after each trip.
Merchants Fleet introduced NPS surveys on its FleetShare platform to gain real-time driver satisfaction insights.
Merchants Fleet earned an industry record high Net Promoter Score of 91 following YourMechanic partnership expansion.
Retention disclosures (0)
No retention figures yet.
Lighthouse companies in Transport & logistics
About these figures
Every figure here was publicly disclosed by the named company: press releases, annual reports, SEC filings, earnings calls and news coverage. Companies tend to publish their NPS when it is good, so these numbers run higher than a true industry average: read them as what leading companies in this vertical say publicly, not as an industry benchmark.
NPS runs from −100 to +100. Retention figures are reported as the company defines them (net revenue retention, gross revenue retention, customer retention rate, churn). Every entry links to its source in the full database.